Innovative Design of Combined Stationery Products Based on KANO Model and TRIZ Theory

摘要: In response to the short life cycle, serious waste of resources, and cumbersome steps in the product use process in the stationery market, from the perspective of sustainability and ergonomics, comprehensively apply the KANO model and TRIZ theory to study the improved design of stationery sets. Taking the target user as the interview object, firstly conduct user interviews and discover the pain points of the existing stationery sets on the market; propose improved demand points for the concentrated pain points, and conduct KANO questionnaire distribution and analysis to obtain the key requirements for improving user satisfaction; combine the key requirements , Using the 39-factor Altshuller contradiction matrix table provided by TRIZ theory and 40 invention principles, through comparison and screening, the final optimized design plan is obtained, which provides solutions for the improved design of stationery sets, so as to improve the product and the user, The relationship with the use environment, to achieve the purpose of product sustainability.