Subjects: Psychology >> Developmental Psychology submitted time 2023-03-28 Cooperative journals: 《心理科学进展》
Abstract： Due to the high power distance culture, most Chinese employees have a wait-and-see attitude towards voice behavior. Managerial voice solicitation may be the key to solve this problem. Based on the communication element model, we analyze the structure of voice solicitation, and propose that there are different forms and contents of voice solicitation. Based on the theory of planned behavior, we further propose that managerial power distance, the perception of change climate and managerial self-efficacy will affect voice solicitation through the intention of voice solicitation. In addition, the perception of change climate and managerial self-efficacy will moderate the form and content of voice solicitation. In a word, we change our focus from employee voice behavior to managerial voice solicitation, which provides a new perspective for exploring the voice behavior in the context of Chinese culture.
Subjects: Psychology >> Developmental Psychology submitted time 2023-03-28 Cooperative journals: 《心理科学进展》
Abstract： In recent times, various tragedies caused by unethical pro-organizational behavior (UPB) — that is, unethical behavior with the intention to potentially benefit the organization, but harm the interests of external stakeholders instead—are proliferating. The existing studies on UPB predominately focus on identifying its antecedents and pro-organizational aspects, ignoring its potential negative outcomes. Given this theoretical gap, the negative effects of UPB from a multilevel perspective are explored. First, the effect of UPB on exhaustion is explored; the moderating effect of moral identity and mediating effect of guilt are examined as well. Second, a firm-level UPB definition is created, and its negative effect on the firm’s long-term performance as well as the mediating role of corporation reputation are examined. Finally, the influence of the firm’s and employees’ UPB on customers' voluntary performance is analyzed, as well as the mediating effect of customer identification on the company and the moderating role of the perceived corporation agent role of employees. The results of this project will not only enrich the theoretical study related to UPB, but also help to discourage the practice or escalation of this kind of unethical behavior.
Subjects: Psychology >> Social Psychology submitted time 2023-03-28 Cooperative journals: 《心理科学进展》
Abstract： In today’s highly interconnected mobile and computer-mediated environment, where the act of posting is only a click away, consumers increasingly post their consumption experiences online, from social media to review websites and e-commerce marketplaces. Echoing this momentum, a growing number of brands and marketplaces explicitly encourage consumers to post their purchase experiences by deftly including social media buttons or using hashtag-rich digital communications that directly prompt consumers to post to trigger greater engagement and sales. Previous research has mainly focused on when and why consumers share on social media after purchases. The current research examines whether, how, and when exposure to sharing cues (e.g., social media buttons) during a purchase episode influences consumer choices. We argue that exposure to sharing cues promotes impression management motivation and decreases sense of autonomy. Based on these accounts, we examine two consequences: product interest and decision termination. In the first research, we examine how the mere presence of sharing cues on a webpage may influence consumer behavior in unexpected ways that can variably help or hurt companies promoting their products online. Drawing upon research on the use of both social media and product consumption for self-presentation purposes, we hypothesize that the presence of social media cues increases feelings of public self-consciousness and this increased self-consciousness influences consumers’ interest. We further show that the effect of public self-consciousness on product interest is moderated by product self-presentational value. Consumers’ interest will increase for products that they would like others to see them own or use (i.e. desirable self-presentational value). However, consumers’ interest will decrease for products that they would not like others to see them own or use (i.e., undesirable self-presentational value). Technological advances enable firms not only to record and track transactions but also to analyze consumers’ responses to their offerings even prior to making their decisions. The pervasiveness of situations in which we are observed or even merely feel observed goes beyond direct human interactions at different stages of the decision process in the social media era. In the second research, we propose that social media cues make consumers feel being observed by others and reducing feelings of independency. This threatens consumers’ sense of autonomy, which is defined as feeling that decisions are made free from external influence. We argue that sense of autonomy, the fundamental motivation of humans, is most pronounced during the process when consumers are comparing different options. Specifically, the pre-decisional or process stage captures the stage wherein consumers are still considering the choices in the consideration set, reviewing the available information, and examining the trade-offs. On the contrary, the post-decisional or outcome stage captures the stage in which consumers already know their preferences and remind them by either sharing on social media. Notably, this distinction pertains to whether consumers are still in the midst of constructing their preferences while being observed or had already finished constructing their preferences and are being observed while indicating their choice. We show that threats to sense of decision autonomy occur if consumers are observed prior to finalizing their choice (vs. during making decisions). The current findings contribute to social sharing and give insights to how digital environment affects consumer behavior. Managerially, the findings demonstrate when brand-led efforts to prompt customers to share their purchases backfires.
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